TCDTunis Connect Domotics

Frequently asked questions

Answers to the most common questions about our services.

General

  • We are based in Le Bardo and operate across all of Tunisia, with a stronger presence in Greater Tunis (Tunis, Ariana, Ben Arous, Manouba).

  • Yes. You describe your need via the quote request form, then we arrange a technical visit to prepare a tailored proposal, with no obligation.

  • Once the quote is approved, installation is scheduled according to equipment availability and your calendar. We give you a precise date as soon as the order is confirmed.

  • Yes, the installed equipment is under warranty and we provide local support and maintenance. You keep a direct line to us after commissioning.

Video surveillance

  • Yes. Our video surveillance setups include secure remote access via a mobile app, both live and for replaying recordings.

  • Yes, we install night-vision cameras that deliver a usable image even in low light.

Alarm systems

  • Our alarm systems include a backup battery and can send alerts over several channels, so you stay protected even during an outage.

Access control

  • Yes. Access control lets you grant, change or revoke rights per user, and disable a lost badge immediately.

Automatic gates and doors

  • In most cases, yes. During the technical visit we check the gate type and condition to choose the right motorization.

Home automation

  • Yes. We design scalable setups: you can start with lighting and shutters, then add heating, air conditioning and scenes later.

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